Privacy policy

Last updated: July 31, 2026

Privacy Policy — Tommies
Owner: Tonja Adkins  Email:tonjaadkins@tommies.store 

At Tommies, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data. By visiting our store or making a purchase, you agree to the practices described in this policy.

1. Information We Collect
We collect information in the following ways:
Information you provide directly:
• Full name, billing and shipping address, email address, and phone number when you place an order or create an account.
• Payment information (processed securely through our payment provider — we do not store full card details).
• Messages or inquiries you send to us via email or contact forms.
• Any other information you voluntarily provide when communicating with us.
Information collected automatically:
• IP address, browser type, device type, and operating system.
• Pages visited, time spent on pages, referring URLs, and clickstream data.
• Cookies and similar tracking technologies (see Section 7 for more details).
Information from third parties:
• Payment processors, shipping carriers, and fraud prevention services may share order-related information with us.
• If you interact with us on social media, we may receive basic profile information according to your platform privacy settings.

2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders, including payment processing and shipping.
• Communicate with you about your order status, shipping updates, and any issues related to your purchase.
• Respond to your questions, comments, or customer service requests.
• Send you promotional emails or marketing communications if you have opted in (you may unsubscribe at any time).
• Improve our website, products, and services based on usage patterns and feedback.
• Detect, investigate, and prevent fraudulent transactions or policy violations.
• Comply with legal obligations and enforce our terms and policies.
We will never use your personal information for any purpose that contradicts what is stated in this policy without first obtaining your consent.

3. Legal Basis for Processing (Where Applicable)
Depending on your location, we may be required to have a legal basis for processing your personal data. We rely on the following:
• Contract performance: Processing is necessary to fulfill orders you have placed with us.
• Legitimate interests: To improve our services, prevent fraud, and communicate relevant updates.
• Consent: For marketing communications, where you have opted in.
• Legal obligation: Where we are required to process data to comply with applicable law.

4. Sharing Your Information
Tommies does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
• Service providers: Trusted third-party vendors who assist us in operating our store, processing payments, fulfilling orders, or delivering marketing communications. These parties are contractually obligated to keep your information confidential and use it only for the purpose we specify.
• Shipping carriers: Your name and address are shared with our shipping partners solely to deliver your order.
• Legal compliance: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Tommies, our customers, or others.
• Business transfers: In the event of a sale, merger, or acquisition of Tommies, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
• Order records are retained for a minimum of 5 years for tax and accounting purposes.
• Customer account information is retained for as long as your account is active or as needed to provide services.
• Marketing opt-in records are retained until you unsubscribe or request deletion.
• Communications and support records are retained for up to 3 years after resolution.
Upon request, we will delete or anonymize your personal data to the extent permitted by law.

6. Data Security
Tommies takes reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
• Secure Sockets Layer (SSL) encryption for data transmitted between your browser and our store.
• Limited employee access to personal data on a need-to-know basis.
• Use of trusted, PCI-compliant payment processors — we do not store full credit or debit card numbers.
• Regular review of our data collection, storage, and processing practices.
While we take every precaution to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to taking all reasonable steps to protect your data.

7. Cookies and Tracking Technologies
Tommies uses cookies and similar tracking technologies to enhance your browsing experience and understand how our store is used. Cookies are small text files placed on your device.
We may use the following types of cookies:
• Essential cookies: Necessary for the website to function properly (e.g., shopping cart, login sessions).
• Analytics cookies: Help us understand how visitors interact with our store so we can improve it.
• Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our campaigns.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our store. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

8. Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to legal retention obligations.
• Restriction: Request that we limit how we use your data in certain circumstances.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your data for direct marketing or other legitimate interest purposes.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
To exercise any of these rights, please contact us at tonjaadkins@tommies.store. We will respond to all valid requests within 30 days. We may need to verify your identity before processing your request.

9. Marketing Communications
If you have opted in to receive marketing emails from Tommies, we may send you promotional offers, product updates, and news about our store. You can opt out at any time by:
• Clicking the "unsubscribe" link in any marketing email we send.
• Emailing us directly at tonjaadkins@tommies.store and requesting to be removed from our marketing list.
Please note that even if you opt out of marketing emails, we may still send you transactional messages related to your orders or account (e.g., order confirmations, shipping updates).

10. Third-Party Links
Our store may contain links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party site you visit through a link on our store.

11. Children's Privacy
Tommies is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take immediate steps to delete that information. If you believe we have inadvertently collected information from a child, please contact us at tonjaadkins@tommies.store.

12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
• Know what personal information is collected, used, shared, or sold.
• Request deletion of your personal information.
• Opt out of the sale of your personal information (note: Tommies does not sell personal information).
• Non-discrimination for exercising your privacy rights.
To exercise your California privacy rights, contact us at tonjaadkins@tommies.store.

13. International Customers
If you are accessing our store from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our store, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.
If you are located in the European Economic Area (EEA) or the United Kingdom, we comply with applicable data protection laws including the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with applicable law.

14. Changes to This Policy
Tommies reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, notify you by email. We encourage you to review this policy periodically. Your continued use of our store after any changes constitutes your acceptance of the revised policy.

15. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Business: Tommies
Owner: Tonja Adkins
Email: tonjaadkins@tommies.store
Response time: We aim to respond to all inquiries within 1–2 business days.